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At Curious Dragon Designs  ABN 22570737723 (“we”, “our”, “us”), your privacy is important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or contact us.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. What Information We Collect

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We may collect the following types of information:

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1.1 Personal Information

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Information that can identify you, such as:

• Full name
   

• Email address
   

• Phone number
   

• Billing and shipping address
   

• Payment information (processed securely by our payment providers — we do not store credit card details)
   

1.2 Non-Personal Information

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When you use our website, we may automatically collect information such as:

• Browser type and version
   

• Device type
   

• IP address
   

• Pages viewed and browsing behaviour
   

• Cookies and tracking data (see Section 6)
   

 

2. How We Collect Information

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We collect personal information when you:

• Place an order through our website;
   

• Create an account or sign up for our newsletter;
   

• Contact us via email, phone, or social media;
   

• Enter a giveaway, promotion, or survey; or
   

• Browse our website (via cookies and analytics tools).
   

 

3. How We Use Your Information

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We use your information to:

• Process and deliver your orders;
   

• Communicate with you about your order, account, or enquiries;
   

• Send you marketing emails or updates (if you’ve opted in);
   

• Improve our website, products, and customer experience; and
   

• Comply with legal or regulatory requirements.
   

You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

 

4. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Your information is stored securely in our e-commerce platform and business systems.
Only authorised team members have access to personal data required for order fulfilment or customer service.

If a data breach occurs that may cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with Australian law.

 

5. Disclosure of Your Information

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We do not sell or rent your personal information to third parties.

We may share limited information with:

• Service providers who help us run our business (e.g. payment processors, couriers, email platforms, web hosting providers);
   

• Legal authorities if required by law; and
   

• Marketing tools (like Google Analytics or Meta Ads) that help us understand how visitors use our website.
   

These third parties only have access to the information necessary to perform their functions and are required to handle it securely.

 

6. Cookies and Tracking

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Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

• Keep your shopping cart active;
   

• Remember your preferences; and
   

• Analyse website traffic and performance (through tools like Google Analytics).
   

You can disable cookies in your browser settings, but some parts of our site may not function properly without them.

 

7. Accessing and Correcting Your Information

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You have the right to:

• Access the personal information we hold about you; and
   

• Request corrections if your information is inaccurate, outdated, or incomplete.
   

To make a request, please contact us at curiouspseudodragon@gmail.com 
We may require proof of identity before releasing information.

 

8. Third-Party Links

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Our website may contain links to third-party websites (e.g. Instagram, Facebook, or other retailers).
We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

 

9. Children’s Privacy

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Our website is not intended for children under 13 years of age.
We do not knowingly collect personal information from minors.

 

10. Updates to This Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will be published on this page with a revised “Last updated” date.